Security
Security at Roony
How we protect your data and how to report security concerns.
Reporting a Security Issue
If you discover a security vulnerability or have a security concern about the Roony platform, please report it to us immediately at security@roonyai.com. We take all reports seriously and will respond within 2 business days.
Responsible Disclosure
We ask that security researchers follow responsible disclosure practices:
- Report vulnerabilities to security@roonyai.com before disclosing them publicly.
- Provide sufficient detail for us to reproduce and fix the issue.
- Allow reasonable time for us to address the vulnerability before any public disclosure.
- Do not access, modify, or delete data belonging to other users.
HIPAA Compliance
Roony operates as a HIPAA-compliant Business Associate. We maintain Business Associate Agreements (BAAs) with all infrastructure and service providers that handle protected health information (PHI).
Infrastructure Security
- Encryption at rest: All data is encrypted at rest. PHI fields use additional application-level encryption.
- Encryption in transit: All connections use TLS.
- Access controls: Role-based access with organization-level data isolation.
- Audit logging: Comprehensive audit trail for all access to protected health information.
- Data retention: 7-year retention policy in compliance with HIPAA requirements.
Authentication
Secure sign-in with multi-factor authentication support. All API endpoints require authentication, and webhook endpoints use signature verification.
Questions
For general security questions, contact us at security@roonyai.com. For privacy-related inquiries, see our Privacy Policy.